Support Package Manager for Perfex CRM — Software License Agreement

SUPPORT PACKAGE MANAGER
SOFTWARE LICENSE AGREEMENT

Copyright © 2026 Support Enligne
All rights reserved.

Support Package Manager is proprietary software designed for use with Perfex CRM.

Downloading, installing, or activating the module does not transfer any intellectual property rights. The user is granted only a limited right to use the module under the terms set out below.

A full trial version may be used free of charge for a period of fourteen (14) days from the date of activation.
The trial version is limited to one installation associated with a domain name or subdomain.
At the end of this period, access to the module’s features may be suspended until a valid license is activated.

Each commercial license authorizes the installation and use of the module on a single Perfex CRM instance associated with one domain name or subdomain.
The license is granted to the purchaser for their own professional purposes or for the internal needs of their organization.
Each additional installation requires a separate license.

The user is authorized to:

– install and use the module in accordance with its documentation;
– make copies strictly necessary for installation and backup purposes;
– modify the module’s configuration using the settings provided for that purpose;
– transfer the license to another domain after deactivating it on the previously authorized domain.

Except where otherwise required by applicable law, the user may not:

– redistribute, publish, share, transfer, rent, sublicense, or resell the module or its source code;
– make the module available to any third party, whether free of charge or for payment;
– use the same license on multiple domains, subdomains, or installations;
– remove or circumvent the activation or license verification mechanism;
– remove intellectual property notices;
– reproduce or reuse any substantial part of the code in order to create, distribute, or market a derivative or competing module;
– present the module, in whole or in part, as their own creation.

Any modification of the code is made under the user’s sole responsibility.
Modifications made by the user or by a third party are not covered by support and may prevent future updates from being installed.
Modifying the code does not grant any right to redistribute or resell the module, or to create a derivative product intended for third parties.

Updates included with the license cover fixes and improvements released for the purchased edition, within the range of Perfex CRM versions officially supported.

Installation of updates, migrations, adaptations to custom developments, and resolution of conflicts with third-party modules are not included unless separately agreed.

Technical support covers reproducible issues directly attributable to the module when used in a compatible environment.

In particular, support does not cover:

– customizations;
– code modifications;
– incompatibilities caused by another module or third-party development;
– general administration of Perfex CRM or the server;
– versions of Perfex CRM or PHP that have not been announced as compatible.

The module, its source code, documentation, architecture, interfaces, and graphical elements remain the exclusive property of Support Enligne or their respective rights holders.

Perfex CRM is an independent third-party product. Support Package Manager is neither developed, endorsed, nor affiliated with the publisher of Perfex CRM.

Support Enligne may suspend a license in the event of:

– use on multiple unauthorized installations;
– sharing or redistribution of the module;
– an attempt to circumvent the licensing system;
– fraudulent use of the activation key;
– a material breach of this License Agreement.

The module is provided for use in environments declared compatible.

The user is responsible for making a complete backup of all files and the database before any installation, update, or uninstallation.

To the extent permitted by applicable law, Support Enligne shall not be liable for indirect damages, loss of business, loss of data, or incompatibilities resulting in particular from:

– incorrect installation;
– modification of the module;
– an incompatible environment;
– a third-party module;
– an update to Perfex CRM or PHP that is not yet supported.

This License Agreement is governed by French law.

Commercial terms, payment arrangements, refund rules, and other contractual provisions are set out in the Terms and Conditions of Sale applicable at the time of purchase.