Contact Technical Support

The information collected through this form is recorded electronically by Service-Direct SAS for the purpose of managing your request.

We collect your telephone number so that we can contact you in connection with your request if a telephone conversation is necessary.
Otherwise, your telephone number is not required.

We do not disclose, resell, share or transfer any of this personal information to third parties, except where we use a service provider or partner solely for the purpose of responding to your question, request or order.
The information is retained for 3 years and is accessible to the relevant sales and technical support teams.

In accordance with Regulation (EU) 2016/679 of 26 April 2016, you may exercise your right to access and rectify your personal data by contacting Customer Service at France@service-direct.fr, by using this form, or through the Privacy Center.

Your IP address is recorded solely as evidence of your consent to the use of the data you submit.

We also inform you of the existence of the French “Bloctel” telephone marketing opt-out register, which you can join here: https://conso.bloctel.fr/